Viper Refund Policy

We want you to be confident using Viper, so we offer refunds under specific conditions that align with UK consumer protection laws.

• You may request a refund for an entire unused credit bundle within 14 calendar days of purchase.
• The bundle must be completely unused - no scans may have been performed using those credits.
• If any part of the bundle has been used, the purchase becomes ineligible for a refund.
• Outside these conditions, refunds are not available.

If you believe you qualify for a refund, please contact our support team at support@scanmyessay.com. We aim to review all refund requests promptly and respond as soon as possible.