Cannot log in/sign in to my Viper account

If the article below doesn't answer your question you can either try amending your search or creating a support ticket > Support > Article

Last edited: February 3, 2021 @ 12:44 pm

There may be several reasons for why you can’t sign in. Check you have entered your details correctly and that you have activated your account. Be sure to check that:

  • You have spelled both your username and password correctly
  • You have checked if your caps lock is off or on
  • You have entered the correct and full email address

If your password isn’t working, or you can’t remember your password

If you can’t remember your password, click here, enter your username and we'll email you a link to reset your password.

You can also check your autofill settings in your browser to find your password.

Problems with your email address or username

Click here, fill in your email address and we'll email your username(s) to you.

Your account hasn’t been activated

Click here to re-send your activation email. Be sure to check your spam or junk mail folder.

If you are still having issues with signing in, please contact our support team. We aim to reply to all our messages as soon as possible.


Browse Our Support Articles

Choose an option below to browse all support articles in that category.

Check a Document for Plagiarism

If you want to check a document for plagiarism then head over to our online plagairism checker.

Check for plagiairism